- Please call your pharmacy for medication refills.
- If you’re not sure whether you have any remaining refills on your current prescription, please contact your pharmacy first.
Medication renewals are not considered medical emergencies. During your office visit, ask for enough medication refills to last until your next appointment. Please contact us as soon as you notice that your prescription is running low and you’ve confirmed with your pharmacy that you do not have any refills remaining.
It may take up to 2 business days for your prescription to be renewed, so please take the necessary precautions so that you are not without your medication. After the proper waiting time, please check with your pharmacy to verify that your prescription is ready.
If you are registered with our online Patient Portal, you can log into your Portal Account to send a Prescription Renewal Request electronically. Before you request a prescription renewal via our Patient Portal, however, please note the following:
- This feature is for established patients only. You must have been seen in our office within the last year to request prescription renewals online.
- When you submit a renewal request via our Patient Portal, prescriptions will be sent electronically, faxed, or called in to your specified pharmacy and may take up to 2 business days. Renewal requests received over the weekend will not be filled until the beginning of the next work week.
- The decision to approve online prescription renewal requests is at your provider’s discretion. If your prescription renewal request is denied, your provider will securely communicate the reason through the Patient Portal or by telephone.
- Emergency prescriptions must be called directly to our office or to your pharmacy. In some cases, your pharmacy may be able to dispense an emergency supply.
MAIL ORDER PHARMACIES
It is the patient’s responsibility to mail prescriptions directly to his or her mail order company. Please be sure to allow adequate shipping time.